The Ultra pod system at T5 Heathrow Airport opened in April 2011 and since then has carried over 100,000 passengers without incident; a reliability rate of over 99% makes it one of the safest modes of transport currently in use.
- Average waiting time of 34 seconds (compared to 5-10 minutes for the car park bus)
- Available 151 hours per week
- 70,000 passenger journeys undertaken to date
- Total operational hours since opening: 2,650 hours