On April 18, 2011, Terminal 5 (T5) Business Car Park passengers started using the Heathrow Pod. In the weeks that followed, operating hours were increased, with the system operating a (22 hour) full service from May 7. As of August 21, approximately 63,000 passenger trips had been completed.
You will see from the Twitter quotes below that the Heathrow Pod has certainly proved popular with our customers. Passenger numbers continue to rise, the system is running at its full service and it’s fast becoming an established member of the Heathrow transport network. The testing and refining of the service undertaken, especially over the last year, has paid off and we have a service we are proud of and our customers love.
Max Vialou-Clark, BAA Retail Services Director.
The system currently carries about 800 passengers per day, and BAA has withdrawn the bus service from this car park, ensuring all passengers travel to and from T5 by the Heathrow Pod. The five minute ride has been described as “futuristic”, “rapid” and “a transport revelation.”